Return & Refund Policy

❌ Non-Returnable Items

• Personalized Star Maps Made To Your Specifications (Date, Location, Text, Design)
• Orders With Customer-Provided Details That Were Entered Incorrectly

Please Double-Check All Personalization Details Before Placing Your Order.

✅ Damaged Or Defective Orders

If Your Order Arrives Damaged, Defective, Or Incorrect Due To Our Mistake, We'll Make It Right.

• Contact Us Within 7 Days Of Delivery
• Provide Clear Photos Of The Damaged Or Incorrect Item
• Once Verified, We Will Offer A Free Replacement Or A Full Refund

🚚 Lost Or Delayed Orders

If Your Order Is Lost In Transit Or Significantly Delayed, Please Contact Our Support Team And We'll Investigate And Resolve The Issue As Quickly As Possible.

🔄 Cancellations

• Orders Can Only Be Canceled Within 2 Hours Of Purchase
• After Production Has Started, Cancellations Are No Longer Possible